Return Policy
Last Updated: [August 9, 2024]
Overview
An item/product is eligible for a return in following conditions: Same condition as the purchaser received, unused and in its original packaging along with the receipt or a proof of purchase.
You may return an item/product within 5 Days after receiving to request for a return process. Please contact by an e-mail: [kanxkeri@gmail.com] with following guidelines:
- Subject Title: Return Request [Order #xx] [Item/Product Name]
- Original Receipt/Invoice Attachment
- Photo(s) of Item/Product
Damages/Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the incorrect item/product.
Exchange
You may exchange the defective* item/product to a new one as long as item/product is in stock at the time of request.
Note*
Manufactured sealed item/product may be under following minor defect and damaged conditions due to a lack of manufacture quality control or third-party shipping process and transit reasons:
- Minor rip or cut on the shrink wrap
- Corner ding(s)
- Any other package imperfections
- Missing content(s) in the package
Refund Policy
Last Updated: [August 9, 2024]
Overview
Refund will be honored and processed once the returned item/product has been inspected and meet the criteria. 10% restocking fee will be taken due to credit card, overhead and shipping fee processes.
Credit Card Process
It will take 5-7 business days to process.
PayPal/Venmo Process
It will take up to 72 hours to process.
Cancellation
All cancellations are subject to 10% process fee.